{"id":99997,"date":"2023-12-11T22:27:47","date_gmt":"2023-12-11T21:27:47","guid":{"rendered":"https:\/\/solidworldgroup.it\/helpdesk\/"},"modified":"2024-03-22T17:53:23","modified_gmt":"2024-03-22T16:53:23","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/solidworldgroup.it\/en\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"<h1>Helpdesk<\/h1>\n<p>Our Help Desk service is designed to meet the needs of our customers.<\/p>\n<p><a href=\"#assistenza\">Request assistance<\/a><\/p>\n<p><a href=\"#webportal\">Customer portal | Webportal<\/a><\/p>\n<h2>Request assistance<\/h2>\n<p>With our assistance service we are able to help you choose the best solution based on your needs. If you&#8217;re one of our customers in need of assistance, initiate a session on AnyDesk with one of our knowledgeable experts<\/p>\n<p>\t\t\t<a href=\"https:\/\/webportal.solidworld.it\/pubblica\/HelpDeskLinks.aspx\" target=\"_blank\" rel=\"noopener nofollow\"><br \/>\n\t\t\t\t\t\tInitiate session<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"760\" src=\"https:\/\/solidworldgroup.it\/wp-content\/uploads\/Richiesta_assistenza.jpg\" alt=\"\" srcset=\"https:\/\/solidworldgroup.it\/wp-content\/uploads\/Richiesta_assistenza.jpg 1000w, https:\/\/solidworldgroup.it\/wp-content\/uploads\/Richiesta_assistenza-300x228.jpg 300w, https:\/\/solidworldgroup.it\/wp-content\/uploads\/Richiesta_assistenza-768x584.jpg 768w, https:\/\/solidworldgroup.it\/wp-content\/uploads\/Richiesta_assistenza-600x456.jpg 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Request assistance<\/h2>\n<p>With our assistance service we are able to help you choose the best solution based on your needs. If you&#8217;re one of our customers in need of assistance, initiate a session on AnyDesk with one of our knowledgeable experts<\/p>\n<p>\t\t\t<a href=\"https:\/\/webportal.solidworld.it\/pubblica\/HelpDeskLinks.aspx\" target=\"_blank\" rel=\"noopener nofollow\"><br \/>\n\t\t\t\t\t\tInitiate session<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"584\" src=\"https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_4_768px.jpg\" alt=\"\" srcset=\"https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_4_768px.jpg 768w, https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_4_768px-300x228.jpg 300w, https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_4_768px-600x456.jpg 600w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Customer portal | Webportal<\/h2>\n<p>Access our reserved area to seek technical assistance for SOLIDWORKS and all other SolidWorld products Furthermore, within the reserved area, you can leverage remote assistance tools for added support.<\/p>\n<\/p>\n<p>\t\t\t<a href=\"https:\/\/webportal.solidworld.it\/logon.aspx?ReturnUrl=%2f\" target=\"_blank\" rel=\"noopener nofollow\"><br \/>\n\t\t\t\t\t\tAlready a customer?<br \/>\n\t\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"584\" src=\"https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_NEW.jpg\" alt=\"\" srcset=\"https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_NEW.jpg 768w, https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_NEW-300x228.jpg 300w, https:\/\/solidworldgroup.it\/wp-content\/uploads\/HelpDesk_NEW-600x456.jpg 600w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Customer portal | Webportal<\/h2>\n<p>Access our reserved area to seek technical assistance for SOLIDWORKS and all other SolidWorld products Furthermore, within the reserved area, you can leverage remote assistance tools for added support.<\/p>\n<\/p>\n<p>\t\t\t<a href=\"https:\/\/webportal.solidworld.it\/logon.aspx?ReturnUrl=%2f\" target=\"_blank\" rel=\"noopener nofollow\"><br \/>\n\t\t\t\t\t\tAccess Webportal<br \/>\n\t\t\t\t\t<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Help Desk service is designed to meet the needs of our customers.<\/p>\n","protected":false},"author":1,"featured_media":99820,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-99997","page","type-page","status-publish","has-post-thumbnail","hentry","category-non-categorizzato"],"_links":{"self":[{"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/pages\/99997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/comments?post=99997"}],"version-history":[{"count":3,"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/pages\/99997\/revisions"}],"predecessor-version":[{"id":108808,"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/pages\/99997\/revisions\/108808"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/media\/99820"}],"wp:attachment":[{"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/media?parent=99997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/categories?post=99997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/solidworldgroup.it\/en\/wp-json\/wp\/v2\/tags?post=99997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}